Phone Banking

The RegionalOne Phone Banking System gives you 24 hour access to your accounts from any touchphone. It's a free service, you only pay the cost of a local call, regardless of where you ring from within Australia. (Note: charges may apply for transactions performed using phone banking)

By simply calling from any touch tone phone and following the voice prompts, you can:

	Check your Savings, Loan and Term Deposit account balances
	Have your last five transactions read to you
	See if funds have been credited to your account
	Transfer funds between your accounts
	Transfer funds to selected third party accounts
	Make a payment using BPAY
	Obtain interest earned for the last financial year
	Change your Access Code
	Activate your Redicard or Visa Debit Card

The number for Phone Banking is 1300 366 922. You will be taken step by step through each action.

How do I register for Phone Banking?

Registering for telephone banking is easy!

What happens if I forget my access code?

You must notify RegionalOne that your access code is not working or you have forgotten it. We will issue you with a new access code on receipt of a completed and signed "Change of Access Code" Form. Print out and complete the form then:

• return this to your nearest branch; or
• mail the form to us at: PO Box 1000, Bendigo Vic, 3552; or

We'll get back to you once we have your request - it's that easy!

Questions?

If you have any questions.

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